Airline Rebooking Fees Illegal – DTI
Airlines should refund in full or rebook a passenger, including promotional airfares, affected by flight cancellations or delays attributable to carriers at no additional cost to passengers, the Department of Trade and Industry.
DTI Undersecretary Zenaida C. Maglaya said this as the Department of Transportation and Communication (DOTC) has circulated the second draft of Economic Regulation No. 7 concerning “Boarding Priority and Compensation for Denied Boarding, Delayed and Cancelled Flights” for comments.